Delivery Information

UK Orders

All goods delivered to the UK (including Channel Islands) are sent by Royal Mail 24 or 48.

We aim to dispatch all orders placed before 1pm on the same day, although during extremely busy periods, such as sale periods and following bank holidays it may take an extra day or so to dispatch your order. 

You will receive a dispatch email to confirm when you order has left us. 

Orders are shipped Tuesday through to Saturday. No orders are shipped on Sundays and Mondays.

Economy Shipping - £2.99

This is the business equivalent to 2nd class post.

It is important to remember that Royal Mail do ask that you allow 10 working days after the expected arrival date (13 working days in total) for delivery for both Royal Mail 24 and 48 before they will look into any lost item. (This is a time limit imposed by Royal Mail, not ourselves, you can view their policy on there website.)

Tracked Shipping - £3.99

This is a fully tracked service. This is the service that we recommend you to use. 

Royal Mail aim to deliver your item within 1-2 business days.

It is important to remember that Royal Mail do ask that you allow 10 working days after the expected arrival date (13 working days in total) for delivery for both Royal Mail 24 and 48 before they will look into any lost item. (This is a time limit imposed by Royal Mail, not ourselves, you can view their policy on there website.)

Urgent Shipping - Special Delivery : £12.99

This is the business equivalent to Special Delivery before 1pm

Please note we ship orders Tuesday through to Saturday. If your order is placed after 1pm on Friday this will be shipped on Saturday but please note this will not start moving through Royal Mails system until Monday so you will not receive your item until Tuesday!

This is a trackable service, Royal Mail will endeavour to deliver by 1pm the day after shipping! Please refer to our opening times and order cut of times.

International Orders

Royal Mail International: £24.99 per 2kg parcel

All international orders are shipped via Royal Mail Tracked.

International postage is expensive because we choose to use a tracked service so that your order can be tracked after it has left the UK. Please be aware that we do not make a profit from our postage charges – they simply reflect what Royal Mail charge us. Delivery outside of the UK is generally around 7-14 working days although during busy periods this can sometimes take longer. Unfortunately, we have no control over how long the international postal system will take to deliver your order - please allow 45 working days for your international orders to arrive. 

Delivery confirmation:

Once your order has left us you will receive email confirmation to advise that your order has left us and will be with you shortly. Within this email will be a Royal Mail code so that you can track your delivery. Once Royal Mail have confirmed delivery via the reference number we have completed our contact with you and as such we cannot accept responsibility for items lost in the post unless you have selected Special Delivery at the checkout as this is an insured service.

* Please note that we are currently closed on Sundays and Mondays so no orders leave us on Mondays.

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