We are committed to ensuring that your privacy is protected whilst you are shopping with us.
We fully respect your privacy and do not share any of your data with any other companies, apart from those listed below -
Your delivery address, we will pass this to Royal Mail so that they can delivery your order.
We do not share your email address with any other party. You should be aware that we do store all of our customer email addresses securely with a third party provider Mailchimp. You can request your date to be removed from this list at any time by contacting us.
All payments are processed by a third party of your choice; PayPal, Stripe or Worldpay. We do not store any of your payment details.
The information that we collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Additionally when you make a purchase via our website we collect certain information from you, such as your name, billing address, shipping address, payment information. We refer to this information as “Order Information”. Please note that we do not store payment information on our site, all transactions are processed by secure 3rd parties (PayPal, Stripe and Worldpay), we never have access to your financial information.
How do we use your personal information?
We use the Order Information that we collect to fulfill your order placed via our website. Additionally, we use this Order Information to communicate with you.
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use godaddy to power our online store and we use Google Analytics to help us understand how our customers use the Site. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. There is a nominal £10 fee to access your data.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Hollies Haberdashery, 19 Barracks Court, Newcastle-under-Lyme Staffs ST51LG
01782 610 241